GARAGE MASTER Race ahead with our easy to use app !
Just as cars evolve with superb engineering and marvelous designs it is only fair that the way they are serviced evolves too. Through a neat and intuitive UI, our SAAS based application allows your customers to do much more than having a car serviced. It allows them to add vehicle details, schedule an appointment, get a quote, book a service, track customer service history, confirm appointments, set alerts and much more.
Reason to use GARAGE MASTER
- We are the bridge between the customer and Dealer
- Requesting a quote from the dealer and confirming appointments is a snap
- Managing data with regard to charges in respect of labour, parts, accessories and miscellaneous expenditure
- Hassle-free creation of customized job cards
- Inventory management made easy
- Special Offer notifications and Service reminders for better service and customer retention
- Dealers can view customer service history and turn them into insights
ENGAGE WITH CUSTOMERS
Engaging with the customers is highly important for any business to succeed. Hence the application allows for putting ads which might be targeted towards the benefit of the customers and solving queries, giving tips and advice to keep vehicles properly maintained and in good condition. Also, the application possesses the feedback feature where the customers can give a detailed feedback/complaints of the services undertaken. This allows you to understand and improve on the quality of the service based on the feedback.
EASY DEALER SETUP AND CUSTOMER REGISTRATION
The Auto Dealer application allows for easy customer registration which includesadding vehicle details. The dealer can also easily register, add and manage multiple branches and their work hours.
Adding makes and models handled by each branch
Adding Branch Information
Adding Currencies and Languages
Adding Serviceable makes and models
Adding types of services offered
Adding Warranties offered
EASY TRACKING OF CUSTOMER SERVICE AND HISTORY
The application allows to get a macro view of the services being offered, their popularity with customers, the frequency with which they are availed. These can give you insights on how well the service offerings are performing and what new services can be introduced. This also lets you optimize the employee and technician time management.
INTUITIVE REPORT AND ANALYSIS
The Auto Dealer application allows for easy customer registration which includesadding vehicle details. The dealer can also easily register, add and manage multiple branches and their work hours.
- Tracking employee strength and potential through pointers like technician resource allocation, manpower utilization and revenue generation
- Tracking customer vehicle for sales report based on vehicle model, period of sale
- Service report of all your branches as to how the various services are peforming with revenue and customer satisfaction
- The income and expenditure
- Tracking employee strength and potential through pointers like technician resource allocation, manpower utilization and revenue generation
- Tracking customer vehicle for sales report based on vehicle model, period of sale
- Service report of all your branches as to how the various services are peforming with revenue and customer satisfaction
- The income and expenditure
CUSTOMERS CAN REQUEST AN AUTO-SERVICE QUOTE, SCHEDULE AND CONFIRM APPOINTMENTS.
Dealers can setup quotes for servicing packages. Customers can browse these packages and see the quotes for them. Customers can also request quotes for customized servicing or repair options. The dealer can then review the services requested and respond to the customer with a quote. The response to the customer would also trigger an email notification to the customer.Customers can schedule and confirm service appointments. Dealers can not only schedule but also request confirmation from its customers. Customers can also schedule a pick up and drop off service of the vehicle.The application will also tell the approximate time taken for the service and will generate a delivery status of the vehicle.
SOME KEY FEATURES
JOB CARDS
Hassle-free creation of customized job cards. Track vehicle complaints. View status of job cards – whether they are completed or under process or pending.
MANAGE INVENTORY
Inventory management made easy Assessment of existing stock of parts, Addition of parts based on requirements, Details pertaining to purchase and sales of parts.
NOTIFICATION AND REMAINDERS
Special Offer notifications and Service reminders for better service and customer retention. Dealers can send notifications of special offers.
MANAGE BILLING EFFECTIVELY
Managing data with regard to charges in respect of labour, parts, accessories and miscellaneous expenditure. Usage of this data for billing job cards.